Retentions Department
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IPS Health and Wellness, Roodepoort
IPS Health - Retention Consultant
Are you a master communicator who builds trust and turns challenges into opportunities? If you excel at conflict resolution, client engagement, and customer satisfaction, this role is for you!

IPS Health and Wellness is looking for an exceptional communicator who understands the art of establishing trust relationships through high level communication and conflict resolution.
- Can you talk the talk?
- Do you thrive in a fast-paced environment?
- Are you self-motivated, goal-oriented and reliable?
- Do you set high standards and hold yourself to them?
- Do you have a genuine passion for helping clients and ensuring their success?
IF YES, THEN WE WANT YOU!
RESPONSIBILITIES:
Primary responsibilities will include (but not be limited to):
- Calling and retaining clients who wish to cancel their contracts.
- Calling clients who have missed payments to assist in the collection of future premiums.
- The successful candidate shall retain a minimum of 50% of leads received.
Flexi-hours are available and will be dependent on your own time management and ability to reach target. You will be allowed to work from home after completing your probation period.
REQUIREMENTS:
- Minimum 3-year University Bachelor’s Degree
- Fully Bilingual in English and Afrikaans
- Excellent communication skills
- Must be available for training at our offices in Weltevreden Park
If you meet the requirements and see yourself as part of this dynamic department. Apply Today!
CLOSING DATE: 15 APRIL 2025 (17:00)
- Department
- Retentions Department
- Locations
- IPS Health and Wellness, Roodepoort
Retentions Department
·
IPS Health and Wellness, Roodepoort
IPS Health - Retention Consultant
Are you a master communicator who builds trust and turns challenges into opportunities? If you excel at conflict resolution, client engagement, and customer satisfaction, this role is for you!
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